humanID Research, Technical, and Wireframe Specification

Crystal A. Shattuck
3 min readMar 13, 2024

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Research and Technical Specifications Document

Competitor/Peer research

Based on peer research into Vonage/Nexmo and Twilio:

Vonage Visual: Dashboard -> Account balance -> Displayed on fixed menu across dashboard

  • Displays account balance within a widget alert on the right side, maybe redundant
  • More versatility on their dashboard vs Twilio i.e, they have link to sign up for alert/notification when balance is low

Twilio Visual: Dashboard -> Account balance -> Displayed in top navigation menu / fixed header

  • Con — a bit bare visually, just amount listed with no description of what number means but you can infer

Potential Functionalities on the Dashboard

Based on screenshots and peer research (Nexmo/Vonage, Twilio, maybe Firebase)

Date/Country filtering -> table

  • Table — Date/Country/SMS sent
  • Date range/country range (for filtering)

Payment history > graph x-axis (date/time) y-amount spend (at the specific date)

  • Date/Amount -> trend graph (line graph)
  • Remaining balance over time
  • Total logins over time
  • Left axis, right axis
  • Adjust by date
  • Weekly/daily/monthly

Include hyperlink to refill account on dashboard in vicinity of balance -> redirects to Billing and Payments

  • Fixed sidebar on left -> Balance $ -> Refill (quick link) -> Redirects to add payment method -> insert credit card details -> choose amount / type in a box

Opportunity to sign up for alert/notification when balance is low

  • Fixed sidebar on right side -> “get alerts” link -> navigates to new page with different alert options (low balance and price change)
  • Low balance alert -> “billing & payments page” -> “toggle” for option to turn on low balance alerts -> form to click on and can type exact balance $ threshold -> type amount $ -> type email -> save settings
  • Price change alert (client can be made aware if humanID have cost update) -> insert email address -> save settings

Clear Definition of the table and graph

1. Table (based on the internal organizational console) Sample table shown below:

Some sorting functionalities:

  • Date range
  • Country

2. Graph

  • remaining balance over time on the left y-axis
  • total logins over time on the right y-axis
  • X-axis indicates time (date/year)
  • Able to adjust the time frame (daily/weekly/monthly/half a year/yearly)

Sample graph shown below:

Wireframe

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